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Thread: Java won't install !

  1. #1
    Junior Member
    Join Date
    Oct 2013
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    Default Java won't install !

    Hi there,
    I know this probably isnt the right place to ask,
    but if anyone can help would be great as I don't know what else to try.. it is maybe a simple problem...
    I have asked on firefox and no solution so far...

    I can't download Java 7 update 40 on firefox (or on IE). I have tried everything suggested in the forum here and keep getting the same message:

    'The connection was reset whilst the page was loading..'

    (All my other pages/searches are loading fine).

    It seems to have started when my pc did an automatic update to Windows 9, so when nothing else worked, I uninstalled Windows 9 and am now running Windows 8 but Java still not working. I have uninstalled all the old version of Java in my programmes, including all the 'toolkits' etc. Not sure if that was good idea, but done now.. I checked the enable java in all the internet options boxes etc as told to on the forums.

    My Windows Vista is running on 32 bit operating system - always has... Could this be the problem? Is the new Java 7 update for 64 bit? However, when i try and follow the instructions on the Java site for downloading for 32bit, I get the same problem and same standard page showing me there was a connection problem etc..

    I don't know if this is a Firefox problem or an IE one? It won't download on IE either.. and i have checked all the boxes there etc, tried disabling firewall etc..

    I see on the Firefox plug ins, something called java tookkit is disabled due to safety and i cannot alter that setting... is that the problem?? I have only basic, laymans pc knowledge...can;'t do complicated stuff, but is there a simple thing i have got wrong here, or is this a well known firefox fault... with this Java? if it is what should i do next?

    thanks so much for any help.

  2. #2
    Super Moderator
    Join Date
    Jun 2013
    So. Maryland, USA
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    Thanked 698 Times in 680 Posts

    Default Re: Java won't install !

    Have you successfully downloaded other large files? (I assume you're downloading the whole package from Oracle and not just installing the browser plugin. Is that right?)

    In fact, describe to us exactly what you're doing. If there's a link you're downloading from, copy that here so we can see it.

    There's no reason I can think of that downloading Java would be inhibited by either the OS or the browser, so it sounds more like a problem with your Internet connection, provider, etc.

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